Videovox Pro GBS series Guida Utente Scaricare il pdf (Pagina 29)

4.1 Report Data

You can choose from a range of call data to display on the main screen.

Click on the cog wheel icon to add the items to display on the

main screen.

4.3.1 Extensions

Both incoming and outgoing calls are displayed for the nominated extensions. You can enter the

extensions for monitoring in the setup display.

4.3.2 Departments

The departments are made up of a list of extensions which are defined via the setup icon.

When extensions are listed in more than one department, the total calls for each of these departments will

include the same call total from the extension.

4.3.3 Direct Dial In (DDI)

The direct dial calls represent the numbers dialed by outside callers ringing into the phone system.

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Videovox Pro GBS series Guida Utente Pagina 29